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Some decent points here but how can you realistically blame the band?? Don't blame them, blame their management. How do you know the level of involvement the band has with the streams? Probably not much. 100% agreed that they need to burn Nugs and get a real, professional vendor to handle the streams. Nugs is rookie noob time. They just came out with an upgrade to the app? A bit slow to the party. When they're charging $20-$30 per stream, they can afford a 5 star IT dept.
Don't put it on the boys unless you know their level of involvement. They focus on the amazing music that we all are magnetized to, not this shit. At the level they're at, they should be doing everything at gold standards. Nugs is at the Mexi brick weed level.